Krafton CRM System is a powerful platform built to help businesses manage customer relationships, track sales, and improve customer satisfaction. The project focused on creating a system that is easy to use, scalable, and tailored to the needs of small and medium businesses as well as enterprises. The goal was to centralize customer data, automate processes, and drive better business decisions.

Key Features

• Contact Management: Store, organize, and update customer information in one place.
• Sales Pipeline Tracking: Visualize deals and monitor progress across different stages.
• Task and Activity Management: Assign tasks, set reminders, and track team activities.
• Customer Support Module: Manage tickets and track support interactions.
• Automation: Automate follow-ups, notifications, and repetitive workflows.
• Analytics & Reporting: Generate reports on sales, leads, and customer behavior.
• Integration Ready: Connect with email, social media, and third-party apps.
• Security: Role-based access and data encryption to protect sensitive customer information.

Technologies Used

• Front-End: React.js, Vue.js
• Back-End: Laravel, Node.js, Express
• Database: MySQL, PostgreSQL, MongoDB
• APIs: RESTful APIs for integration with third-party systems
• Cloud: AWS and Google Cloud for hosting and scalability

Design Highlights

• Clean and intuitive dashboard for sales and support teams
• Mobile-friendly interface for access on the go
• Visual charts and graphs for business insights
• Customizable modules based on client needs

SEO Title:
CRM System Development Project | Krafton Portfolio

SEO Description:
Krafton CRM System helps businesses manage customers, track sales, and improve support. A secure and scalable CRM solution with automation, analytics, and third-party integrations.